Terms & Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website. Bill Peters Plumbing & Heating reserves the right to modify these terms at any time without notice.

2. Use of Website

This website is provided for informational purposes only. You agree to use this website only for lawful purposes and in a manner that does not:

• Infringe on the rights of others
• Restrict or inhibit anyone else's use of the website
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any part of the website

3. Service Terms

Any quotes or estimates provided through this website or our services are subject to change. All services are subject to availability. We reserve the right to:

• Refuse service to anyone for any reason
• Modify or discontinue any service without notice
• Update prices at any time
• Require additional information before providing estimates

4. Appointments and Cancellations

When you schedule a service appointment, you agree to:

• Provide accurate contact and property information
• Ensure access to the work area at the scheduled time
• Provide at least 24 hours' notice for cancellations or rescheduling
• We may charge a service fee for missed appointments without proper notice

5. Payment Terms

Payment for services is due upon completion unless other arrangements have been made in advance. We accept:

• Cash, checks, and major credit cards
• Payment plans may be available for large installations
• All prices are subject to applicable taxes

Returned payments may be subject to additional fees.

6. Our Commitment

We stand behind our workmanship with a written assurance on all labor. Manufacturer assurances apply to all parts and equipment. Specific assurance terms will be provided with your service agreement. Assurance claims must be supported by documentation of regular maintenance where applicable.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Bill Peters Plumbing & Heating or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or display any content from this website without written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Bill Peters Plumbing & Heating shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of this website or our services.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bill Peters Plumbing & Heating, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of this website or violation of these Terms & Conditions.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts in Ohio.

12. Emergency Services Disclaimer

While we strive to provide prompt emergency service, we cannot ensure specific response times. In life-threatening situations involving gas leaks or water damage, please contact emergency services (911) immediately. Our 24/7 emergency line is for water heater-related emergencies only.

13. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.

14. Contact Information

If you have questions about these Terms & Conditions, please contact us: